Fictron Fix
For 1,500+ Fictron clients

Machine down?
Know why in minutes.

Fictron Fix is your first-line maintenance assistant. Describe the fault or send a photo — get a likely cause, safety steps and a repair-or-replace call before a technician even arrives.

Sample triage
Our 200-ton press ram drifts down under load, oil near the cylinder.

Likely cause: worn piston / gland seals on the main cylinder.

Severity: HIGH — stop and lock out; do not work under the ram.

30% check: ~RM 4,500 repair vs ~RM 85,000 new → 5.3%, repair recommended.

01

Describe or snap

Type the symptoms or upload a photo of the leak, crack or error screen.

02

Instant triage

Likely cause, severity and safe next steps — with honest uncertainty.

03

30% rule check

We flag early when repair is likely to exceed 30% of replacement cost.

04

Straight to Fictron

Your case lands with the right technician or sales rep, ready to act.